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How mc555 Handles Your Personal Information

This page covers exactly what personal data mc555 collects when you open an account, how we use it, and what rights you have over it.

Account data protectedDANA, OVO, GoPay payment info handled securelyYour right to access your dataClear data retention termsContact us to update or delete

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about what we hold, want to update your details, or need to request deletion of your account data? Our support team handles privacy requests directly. Reach out through any of the channels below and we'll respond as quickly as we can. Include your registered email or mobile number so we can verify your identity before making any changes.

Team online

Live Chat

Open the live chat window inside your mc555 account for the fastest path to our support team on any privacy or data question.

Email Support

Send your data request or privacy concern to our support email address. Include your registered account details so we can verify and act quickly.

Account Help Centre

Log in to your account and navigate to the Help section to submit a formal data access or correction request directly through your profile.

Data We Collect and Why We Use It

mc555 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with mc555, we collect the details you provide directly — your name, email address, mobile number, and the payment method you link to your wallet. If you connect via DANA, OVO, or GoPay, we receive a transaction reference and the wallet

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ID associated with that payment, but never your full wallet PIN or password. We also collect device and session data automatically: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual login attempts and keep your account secure.
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We do not sell your personal data to third parties. Data shared with payment processors — such as DANA, OVO, and GoPay — is limited to what those processors need to complete your transaction. Players in Bandung and across supported Indonesia regions should note that data
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availability and access rights depend on local law and the eligible region you access mc555 from. We retain your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a copy of
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your data or ask us to correct inaccurate records by reaching our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

mc555 applies security measures at each layer of your account — from the moment you log in to the point your withdrawal clears through GoPay or OVO. Here is what that looks like in practice across data handling, cookies, retention and your access rights.

Payment Data Handling

When you transact via DANA, OVO, or GoPay, we pass only the minimum required data to the processor. Your full wallet credentials never touch our servers.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security and OTP

Login on mobile triggers an OTP sent to your registered number. This step confirms your identity before account access is granted and before any withdrawal is processed.

Data Retention and Deletion

We hold your account data while your account is open and for a defined period after closure per applicable rules. Submit a deletion request via support and we will confirm the outcome in writing.

Your Privacy Questions, Answered Directly

These are the questions we get asked most often about how mc555 handles personal data. If your question is not here, contact our support team through live chat or email and we will get back to you with a clear answer.

We collect your name, email, mobile number and the payment wallet you link — DANA, OVO, or GoPay. We also log your device type and IP address when you access the account.

We share only what is needed: transaction references go to your payment processor — DANA, OVO, or GoPay — and nothing more. We do not sell personal data to advertisers or third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send you a copy of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through the Help Centre inside your account or via support email. We will process it in line with applicable regulations and confirm the outcome in writing.

We retain account data for a period after closure as required by the regulations applicable to your eligible region. After that period, data is deleted or anonymised from our systems.

No. We store a transaction reference and wallet ID for record-keeping only. Your full wallet PIN, password, or card details are never stored on mc555 servers at any point.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How mc555 Handles Your Personal Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Help Centre

Data Handling, Cookies and Account Security

Payment Data Handling

Cookies and Session Tracking

Account Security and OTP

Data Retention and Deletion

Your Privacy Questions, Answered Directly

01 What personal data does mc555 collect when I register?

02 Does mc555 share my data with anyone?

03 How can I request a copy of my personal data?

04 Can I ask mc555 to delete my account data?

05 How long does mc555 keep my data after I close my account?

06 Are my DANA, OVO and GoPay payment details stored on mc555 servers?

Privacy Policy

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